Pay: Up to $19 per hour
Job Type: Full-time
Shift: 8-hour shift, Monday to Friday
Overtime: Available
Location: Rolling Meadows, IL
Benefits:
- 401(k) and 401(k) matching
- Dental and Health insurance
- Flexible schedule
- Paid time off
- Employee discount
- Vision insurance
Overview:
The Field Support Representative (FSR) plays a crucial role in providing temporary administrative services at various client sites. This role involves frequent travel (up to 75%), requiring reliable transportation or a clean driving record and personal vehicle. Business travel expenses will be reimbursed.
Responsibilities:
- Customer Service: Ensure total satisfaction through understanding customer expectations, proactive problem resolution, and relationship building.
- Mail/Packages/Pouches: Manage incoming and outgoing mail/packages, process special items, and handle legal deliveries.
- Supplies/Copying/Faxing/Administration: Distribute supplies, manage photocopying tasks, perform minor maintenance, and handle various administrative duties.
- Additional Duties: Set up kitchen areas, provide reception work, and perform document scanning as needed.
Qualifications:
- High school diploma or equivalent
- 1-3 years’ experience in a mailroom or office environment
- Basic knowledge of shipping procedures and equipment
- Proficiency with computers and office equipment
- Excellent customer service skills and professional appearance
- Ability to work overtime and meet deadlines
Physical Demands:
- Requires physical activity including lifting up to 50lbs, bending, and prolonged periods of sitting or standing.
What We Offer:
- Competitive pay and comprehensive benefits
- Training and development programs for career advancement
- Positive work environment
- Employee discounts on various products and services
Work Location: In person
