Indeed Customer Support Jobs (Work From Home Remote Jobs)

Pay

  • $103,000 – $144,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Benefits

Pulled from the full job description
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance

Full job description

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

Day to Day

You will create and launch campaigns to help people find jobs on the Indeed app. Analyze data to improve campaign performance. Work with partners to stay updated on trends and explore new opportunities. Aim to innovate and enhance the app’s user acquisition program.

Responsibilities

As an experienced mobile app growth marketer, you will feel comfortable with the following areas of responsibility:
Managing app user acquisition campaigns across a wide range of channels, including Google Ads, Apple Search Ads, DSPs, etc.
Analyzing campaign performance and creating a data-driven strategy to maximize results.
Identifying new cost-effective and scalable channels to add to the media mix.
Running A/B tests to find winning tactics and creatives.
Opening a feedback loop with the Creative team to review creative performance and improve.
Collaborating with Growth Marketing and other teams to build excellent relationships with internal stakeholders.
Maintaining relationships with external partners to identify opportunities and keep on top of industry trends.

Skills/Competencies

For success in this role, the following skills and experience are required:
3+ years of recent experience in building, launching, and optimizing mobile app user acquisition campaigns.
Experience executing performance based campaigns across Google Ads, Apple Search Ads, DSPs, Meta, TikTok, or other similar platforms.
Experience managing $100,000+/month ad spend.
Experience analyzing campaign performance and making budget allocation and creative production recommendations.
Proven analytical skills (previous experience with SQL is a plus).
Experience A/B testing.
Applicants must be authorized to work in the United States

Salary Range Transparency

US Remote 103,000 – 144,000 USD per year

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

Benefits – Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://benefits.indeed.jobs!

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Accommodations at 1-855-567-7767, or by email at accommodations@indeed.com. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Indeed’s Employee Recruiting Privacy Policy

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.

Reference ID: 44074

#INDMARKET

Job Type: Full-time

Pay: $103,000.00 – $144,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you a former or current Indeed employee?
  • How did you hear about this job?
  • Do you have experience in mobile app growth marketing?

Experience:

  • Mobile app user acquisition campaigns.: 3 years (Required)
  • managing $100,000+/month ad spend: 1 year (Preferred)

Work Location: Remote